Last updated: 16 November 2025

Welcome to Santosha Herbalism (“we”, “us”, “our”). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit https://santoshaherbals.com (“our website”) or purchase our digital products.

By using our website, you agree to the terms outlined in this Privacy Policy.

1. Who We Are

Santosha Herbalism

Email: [email protected]

Website: https://santoshaherbals.com

For the purposes of data protection law, we are the “data controller” of your personal information.

2. Information We Collect

We may collect and process the following types of personal data:

2.1 Information You Provide to Us

Name

Email address

Billing information (processed securely through Stripe; we do not store full payment details)

Any information sent via contact forms or email

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

IP address

Browser type and version

Device information

Pages visited, time spent on pages, click behaviour

Cookies and tracking data

2.3 Cookies

We use cookies to:

Improve website functionality

Analyse website traffic

Personalise your experience

You can manage or disable cookies through your browser settings.

3. How We Use Your Information

We use your personal data to:

Process and deliver digital product purchases

Provide access to your digital downloads

Respond to customer enquiries

Send transactional emails (e.g., receipts, access links)

Improve website performance and user experience

Send optional marketing updates (only with your explicit consent)

We do not sell or share your personal data for third-party marketing.

4. Legal Bases for Processing (UK GDPR)

We process your data under the following legal bases:

Contract: To fulfil purchases or provide digital products

Consent: For marketing emails and non-essential cookies

Legitimate interest: To maintain website security, prevent fraud, and analyse site performance

Legal obligation: To maintain financial and tax records

5. How We Store and Protect Your Data

We take reasonable security measures to protect your personal information, including encryption and secure servers.

Your personal data is stored only for as long as necessary for:

Fulfilling purchases

Accounting and legal requirements

Customer support purposes

We do not store full payment card details; payments are securely handled by Stripe.

6. Sharing Your Information

We may share your data with trusted third parties who help us operate our business, including:

Stripe – for payment processing

Email marketing platforms (if used)

Website hosting providers

Analytics providers (e.g., Google Analytics, if implemented)

These third parties only process your data on our instructions and must keep it secure.

We do not sell or rent your personal data.

7. Your Rights (UK GDPR)

You have the right to:

Access the personal data we hold about you

Correct inaccurate or incomplete data

Request deletion of your data

Withdraw consent (e.g., unsubscribe from marketing)

Restrict processing in certain circumstances

Request data portability of digital information

Object to certain types of processing

To exercise any of these rights, email: [email protected]

8. Marketing Communications

We only send marketing emails if:

You opted in, or

You requested updates from us
You can unsubscribe at any time by clicking the link in any marketing email or by contacting us directly.

9. Children’s Privacy

Our website and products are not intended for children under 16.

We do not knowingly collect data from children.

If you believe a child has provided personal information, please contact us.

10. Third-Party Links

Our website may link to external websites.

We are not responsible for the privacy practices or content of third-party sites.

We encourage you to read their privacy policies.

11. International Data Transfers

If our service providers operate outside the UK, your data may be transferred internationally.

Where this occurs, we ensure it is protected by appropriate safeguards in compliance with UK GDPR.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will always be published on this page with the updated date.

Continued use of our website indicates acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact:

Email: [email protected]

Website: https://santoshaherbals.com